Online loans from Wonga

Currently offered promotions and benefits

Wonga's offer includes an initial short-term loan with a 0% APR and paid loans, including installment financing. Costs and available amenities depend on the product selected. A free first loan does not mean that every subsequent loan or installment loan is free.

• First loan for PLN 0. A new client can apply for PLN 100-6,000 for 61 days. In this offer, the commission and interest are PLN 0 and the APR is 0%. For the amount of PLN 1,000, the total amount to be paid on time is PLN 1,000.
• Installment loan. For new customers, the available amount range is PLN 500-15,000. The amount of the loan granted, the repayment period and costs depend on the assessment of the application. The APRC and the total amount to be paid should be checked in the individual proposal.
• Facilities in repayment of installments. The regulations provide for the possibility of postponing the installment by 7 days, repayment break or exemption from one installment. These are not unconditional benefits for all customers. For example, the installment exemption applies to financing for 48-60 months and requires, among others: repayment of 12 installments and the expiry of 13 months.
• Early repayment. The agreement allows for repayment of all or part of the loan before the due date, without an additional early repayment fee. The total cost is then allocated accordingly to the actual period of use of the money.

Representative example of the first loan: amount PLN 1,000, period 61 days, cost PLN 0, payable PLN 1,000, interest rate 0%, APR 0%.

Documents and requirements

To submit the first application, you must be at least 18 years old and have Polish citizenship, a valid ID card, an active mobile phone number and an e-mail address. The form also provides your home address and your bank account details. The account is used to confirm identity and withdraw funds.

Wonga requires an account where the applicant is the sole owner. Another person's account or joint account does not meet this requirement. The PESEL number cannot be withheld before submitting the application. The data entered in the application must correspond to the data of the person confirming the identity. Meeting the formal requirements allows you to complete the process, but does not guarantee receipt of the loan.

Customer verification in BIK, ERIF, KRD and others

Wonga checks personal data and assesses creditworthiness before granting financing. This loan should not be presented as an unverified product. When making decisions, the information collected during the application process, as well as the assessment of the ability to repay the loan, are important.

Entering the expected amount in the calculator does not mean that such a limit will be granted. Only after checking the application does the client learn about the available offers. They may differ from the amount or period initially selected. Wonga may also ask for additional information needed to assess your financial situation. In the case of subsequent financing, the available limit should be checked in the customer's account. The amount depends on Wonga's individual proposal.

How to apply for a loan

The application begins by selecting the loan type and amount on the Wonga website. For the first short-term loan, the offer covers a period of 61 days. With an installment loan, the customer also chooses the number of installments, and after analyzing the application, he or she receives an offer with specific conditions. The form requires personal and contact information needed for verification.

You can confirm your identity using Kontomatik, logging in to online banking during the application process, or by making a verification transfer of PLN 0.10 from your own account. Wonga informs that the amount of such a transfer is refunded after a few days. The account owner's details should match the details in the application. Verification takes place during the application submission process using the methods provided therein.

Before accepting the offer, check the total cost, APR, schedule and amount to be paid. In the case of installment financing, the commission can be covered from your own funds or with a separate loan to finance it. The second option means a separate obligation and separate payments, which is why the total monthly amount to be repaid is important.

The final decision depends on the result of the application evaluation. After a positive decision, Wonga sends the funds, but the moment of receiving them also depends on the recipient's bank. It is not possible to guarantee every customer a payment within 15 minutes.

Repayment and extension of the loan repayment period

The repayment date and method are specified in the documents of a specific loan. In the case of a short-term product, the repayment is made in one lump sum, while an installment loan is settled according to a schedule. The correct invoice for repayment is included in the customer's account and in the payment confirmation. You should not use an account designated for a verification transfer for this purpose.

Wonga offers payments via Przelewy24, including BLIK, and regular bank transfer. In the case of a regular transfer, the posting time must be taken into account. Information about the support of a specific payment method does not mean that the deadline specified in the contract is automatically postponed.

Scheduling benefits may be available for installments. Postponing the selected installment by 7 days is possible after meeting the conditions of the regulations, including: after timely repayment of the first two installments. A repayment break may move a specific installment to the end of the schedule. You need to check availability and activation rules for your own contract. This is not a general guarantee that every payday loan will be extended.

When Wonga refuses to grant a loan

Wonga makes a decision after analyzing the application, therefore registration or previous use of the website does not guarantee a positive response. The inability to confirm data, failure to meet formal requirements or a negative creditworthiness assessment may prevent you from obtaining financing.

• The applicant must meet age and citizenship requirements.
• Personal and account details should allow you to confirm your identity.
• A reserved PESEL makes it impossible to pass the required verification.
• The amount and costs presented depend on the individual assessment of the application.

A refusal should not be interpreted solely on the basis of one piece of information about the debtor register. The appraisal covers the entire verification process conducted by the lender. The customer receives information about available offers directly from Wonga.

Consequences of failure to repay the loan

An amount not paid on time becomes an overdue debt from the day after the due date. You should not assume that there are two extra days without consequences. The framework agreement provides for the charging of variable interest for delay; their amount results from the provisions of the contract and the current NBP reference rate.

In the agreement, the interest rate for delay was specified as twice the sum of the NBP reference rate and 5.5 percentage points per year. With a variable rate, the amount of interest charged may change over the life of the obligation. Loan-specific information can be found in the disbursement confirmation.

Wonga may contact you regarding arrears by telephone, electronically or by letter and take steps to recover the amount due. If the case goes to court or is subject to enforcement, additional costs of these proceedings may occur. Information about liabilities may be transferred to authorized institutions under the terms specified in the contract. If you have difficulties with repayment, please contact your lender instead of assuming an automatic extension of the deadline.

Contact details

• Customer service office: 22 388 88 88 or 660 168 100.
• Loan email: kontakt@wonga.pl.
• Service: Monday–Friday 8:00–20:00, Saturday 9:00–17:00, except public holidays.
• Wonga.pl sp. z o. o., ul. Żaryna 2B, building D, 02-593 Warszawa; NIP: 1132853869.

Summary

When choosing installment financing, you should distinguish between a loan paid for your own needs and a possible separate loan intended for commission. If the client finances the commission with a second loan, the money from the second loan is used to cover it. This variant requires a comparison of the total payments of both liabilities, and not just the installment of the first loan. The customer receives information about the total monthly amount before choosing an offer.

In the presented installment example, the cost of PLN 4,407.83 includes PLN 2,700 commission and PLN 1,707.83 interest. This example does not include the cost of a possible separate loan to finance the commission. Its conditions should be checked separately. This distinction allows you to read financing documents correctly and compare the total obligation with the amount actually received on your account.

Wonga offers two different financing methods: a short-term loan repaid in one lump sum and an installment loan. For a new customer, the first offer covers PLN 100-6,000 for 61 days, with a cost of PLN 0 and APR of 0%. With an installment loan for a new client, the available amount is in the range of PLN 500-15,000, but its costs and schedule are not the same as with the first free loan.

A representative example of another short-term loan includes PLN 1,000 for 30 days, cost PLN 119.91 and amount to be paid PLN 1,119.91, with an APR of 296.64%. In the installment example for new and returning customers, the amount of PLN 6,000 is repaid in 42 installments; the cost is PLN 4,407.83, the amount to be paid is PLN 10,407.83, and the APR is 73.69%. These are examples, not a promise of the same conditions for every customer.

The next time you borrow, the available limit is checked on your Wonga account. Before concluding a contract, the final proposal, the total amount to be paid and the real possibility of timely repayment are important. The requirements and method of verification remain part of the process, and the benefits provided for in installments require that appropriate conditions be met.