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Industry organization

ZPF - information and news

Związek Przedsiębiorstw Finansowych w Polsce introduces the financial services market and develops activities related to good practices. Publishes research, commentary and industry news. It is a source of knowledge for people interested in how financial companies, customer service and operating standards are changing in various market segments.

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About ZPF

Związek Przedsiębiorstw Finansowych w Polsce brings together companies operating in the financial services market. Its activities concern knowledge about the sector, cooperation and standards of conduct. For a person using financing, it may be a way to learn about a wider range of services, beyond the offer of one bank, lender or intermediary.

Research and publications present the condition of the industry and the directions of changes. Thanks to them, you can see how market participants describe customer needs and business development. An expert's commentary and report have a different purpose than product advertising: they help to understand a phenomenon, instead of proposing one contract to be concluded.

An important area is the principles of good practice and the ethics program. They concern the way companies operate and the quality of relationships with service recipients. The organization provides information about these initiatives and appropriate contact channels, creating a place to talk about standards, separate from the current settlement of a specific loan or account.

ZPF also organizes events and cooperates with market participants. News about the union shows what the industry is about and what issues it considers important. They allow you to get to know the organization as a source of information and joint initiatives, and not as a lender of all member companies. The individual product and its service remain associated with a specific institution.

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