ZPF and SGH publish a survey of Poles' openness to financial recommendations from AI

ZPF and the Institute of Economic Development of the Warsaw School of Economics present new results of the consumer finance study on artificial intelligence. 23.7% of people are ready to use AI recommendations when making financial decisions. respondents. 45.4% are against it and 30.9% are against it. does not take a clear position.

In the group of people open to such solutions, the most frequently mentioned application is home budget planning, with a result of 44.7%. Next comes the choice of a savings product, a personal account and identifying unnecessary expenses. Interest in AI helping with lending decisions is lower; when choosing a cash loan, 17.7% declare it. this group.

The respondents expect the final decision to be made by a human being. The September publication presents the results of a specific study, not instructions on how to use AI tools. The percentages for people who accept such recommendations should not be transferred to the entire population or considered as the actual number of customers of automated lending services.