The European Commission publishes explanations on the transparency of AI systems

The European Commission provides transparency guidelines for selected AI systems and a code of conduct for labeling AI-generated content. ZPF discusses the importance of documents for financial institutions using chatbots, automatic communication and synthetic materials.

Obligations under Art. 50 AI Act concern, among others, informing the user about contact with the AI ​​system and appropriately marking specific content. The Commission indicates 2 August 2026 as the date of application of this provision. A separate, limited transition period applies to the tagging and detection of content by previously introduced systems; it is not a blanket deferment of all duties.

A new feature is the publication of practical documents explaining the application of the regulations. The voluntary code is intended to support compliance, but does not replace the regulation itself. For the lending industry, this means the need to consider transparency when implementing AI-enabled communication and customer service.